Telecom
SIM acquisition over WhatsApp, end to end.
Onboarding Agent eKYC powered by Iris
Plan match, number choice, ID scan, liveness, payment, activation — one conversation.
Iris runs SIM acquisition inside one WhatsApp thread. It learns what the customer needs, recommends a plan, and offers free, premium, or ported numbers. Identity verification combines document scanning with mandatory passive liveness; active checks switch on where your regulator requires them. Payment clears in the thread, the eSIM activates, and confirmation lands in the same conversation. The full flow is shown in the linked recording — no store visit required.
- Plan match
- Number choice
- ID scan
- Liveness selfie
- Payment
- eSIM live
What the recording shows.
- Plan recommendation and personalization built into the same flow
- Free, premium, and port-in number handling
- Passive liveness mandatory; active liveness configurable by regulation
- eSIM activation on payment success, confirmed in-thread
Completes SIM acquisition inside one chat thread: plan recommendation, number selection, document scan with mandatory passive liveness, regulator-tuned checks, payment, and eSIM activation.
Where it runs, and how it stays governed.
Channels
WhatsApp Business · Web chat · Telegram
Telecom · pattern fits banking KYC and travel check-in
Governance
- Passive liveness mandatory on every verification
- Active checks enabled per regulatory requirement
- Payment processed inside the secured thread
Built on the platform.
Every Vizual application is composed with Multi-Agent Studio and runs on Agentic Skills connections.
See how it's built